Terms and conditions for subscription cancellations and refunds
At Flinx-AI, we want you to be completely satisfied with our services. This refund policy outlines the terms and conditions under which you may request a refund for subscription fees and premium services.
New subscribers can request a full refund within 7 days of initial subscription.
Refunds available for extended service outages beyond our control (more than 24 hours).
Platform-wide technical problems that prevent access to core features.
No refunds for partial months after the 7-day trial period.
One-time purchases and premium add-ons are generally non-refundable.
No refunds for accounts terminated due to terms of service violations.
Contact our support team at [email protected] with your account details and reason for refund.
Our team will review your request within 3-5 business days and may request additional information.
Approved refunds will be processed back to the original payment method within 7-10 business days.
Refunds appear as a credit on your statement within 7-10 business days.
Bank transfer refunds may take 10-15 business days depending on your bank.
Crypto payments are non-refundable due to the irreversible nature of blockchain transactions.
PayPal, Apple Pay, and Google Pay refunds typically process within 3-5 business days.
Before requesting a refund, consider these alternatives:
Downgrade to a lower-tier plan
Pause your subscription temporarily
Switch to monthly billing
Contact support for account assistance
For refund requests or questions about our refund policy:
3-5 business days