How we collect, use, and protect your personal information (Effective: August 2, 2025)
At Flinx-AI ("we", "us"), we value your privacy. This Privacy Policy explains how we handle information on flinxai.com and our apps. We comply with applicable laws including the EU/UK GDPR and Türkiye KVKK.
Data Controller: [Flinx-AI legal name], Address: [Full address], Email: [[email protected] or [email protected]].
We collect only what is necessary to run our services:
Email address for account creation, notifications, and support.
Self-generated User ID and other app identifiers used for functionality and analytics.
IP, device type, OS, browser, session and security logs (e.g., access times).
Feature usage, clicks, performance metrics; aggregated analytics to improve the product.
Crash data and performance data for stability and debugging.
Payment metadata (status, invoice IDs, billing country/tax info) from our processor. We do not store card numbers.
Precise location, health data, sensitive categories, messages, media, contacts, or user-generated content. We do not knowingly collect data from children.
🎯 Directly from you: account sign-up, support requests.
⚡ Automatically: cookies/SDKs, logs, performance metrics.
🔗 From third parties: payment processor (Stripe) and analytics providers.
We use essential cookies for core functionality and (with consent where required) analytics cookies to understand usage. You can change preferences anytime via the Cookie Preferences link or your browser settings.
See our detailed Cookie Policy for categories, retention, and third-party cookies.
We do not sell your personal data. We only share it with trusted processors to operate our service:
Stripe (or similar). Card data is processed by the provider; we do not store card numbers.
Analytics providers to measure usage and improve features.
Cloud hosting and content delivery networks.
Customer support tools and platforms for assisting users.
All processors are bound by data processing agreements and must comply with applicable data protection laws.
When data is transferred outside your country, we protect it using appropriate safeguards (e.g. Standard Contractual Clauses) and technical/organizational measures.
We implement industry-standard security measures (encryption in transit/at rest, access controls, logging). No method is 100% secure; we continuously improve our measures.
To exercise rights, see Section 11 below.
Contact us using the information in Section 14. We will respond within legally required timeframes and may verify your identity before processing requests. Some requests may have limitations under applicable law.
We do not knowingly collect personal data from children under 18. If we discover that personal data of a child has been collected, it will be promptly deleted. If you are a parent or guardian and believe your child has provided personal data to us, please contact us.
This Privacy Policy may be updated periodically by Flinx-AI. Changes will be communicated to users through this page. We recommend reviewing this policy regularly. Continued use of Flinx-AI's services after any changes signifies acceptance of the updated terms.
[Company legal name and full address]
For related policies, see our Terms & Conditions, Cookie Policy, and Data Protection documentation.